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Frequently Asked Questions
1. What is ultrasound and how
does it work?
Click
here to learn more
2. What is the ultrasonic
wattage of the Omegasonics table top washers?
4050TT 45
Watts
4075TT 90 Watts
4175TT 135
Watts
4275TT 180
Watts
4375TT 180
Watts
4575TT 270
Watts
4775TT 360
Watts
3. Are the ultrasonic table top units available in 240
volts?
Yes. The units are available in a 230 volt version. Please
contact our office for exact pricing.
4. Is a basket necessary with the table top units?
Either
a basket, beaker holder or some device to suspend the parts being
cleaned is required so that parts are not placed directly on
the bottom of the ultrasonic unit. Placing
items on the radiating surface of any ultrasonic cleaning system
will accelerate cavitation erosion and reduce the overall life
expectancy of the unit.
5. What sets Omegasonics apart from your competition?
Our energy efficient electrical design, our unique use of immersible
transducers which minimize the power dampening effects of sludge
build-up and the unprecedented reliability of our ultrasonic
parts washing systems. Another key factor is our willingness
to test different cleaning applications using a variety of aqueous
cleaning solutions, techniques and ultrasonic systems is unparalleled.
6. Are custom units available?
Yes. Custom size units, custom controls, customized functions,
ultrasonic console systems, ultrasonic transducer retrofit packages
are all available. Please contact our headquarters for
you specific ultrasonic needs.
7. Do the ultrasonic table top washers have filtration?
No. Filtration is available on our ultrasonic floor model
parts washers and console systems. Adding filtration to
the ultrasonic table tops is generally not practical even by
the end user.
8. Are the ultrasonic table-top
washers UL approved?
Yes. They are UL, CSA and CE approved.
9. Do the ultrasonic table-top
units come with lids?
Yes. All table top systems come
with a lift-off stainless steel lid.
10. Does Omegasonics offer any discounts off retail
prices?
Yes. Omegasonics offers monthly promotional specials on
many of our ultrasonic machines. Please contact our sales
office for details.
11. Can ultrasonic cleaning soaps be purchased in quantities
other than 5 gallons?
Yes. We offer 1 gallon, 2-1/2 gallon, 30 gallon and 55
gallon containers. Contact Omegasonics as not all ultrasonic
cleaning agents are available in each container size.
12. Is
it possible to see an ultrasonic parts washing system operate
before purchasing?
Yes. Depending on your location, we may have a representative
in your area that can demonstrate the equipment at your facility. If
a local representative is not available, we also have a “Demo
Program” that is available on most models. Please
contact Omegasonics for details.
13. Are service technicians available for service calls?
Omegasonics ultrasonic cleaning equipment
is generally designed to be field repairable. Our ultrasonic floor models utilize
a plug-and-play technology that allows most users to contact
the factory for over-the-phone customer support and easy replacement
of any defective component. It is very rare that a floor
model would require a service technician. Our ultrasonic
table top washers are sent in to a centralized repair department
for repairs which generally are turned around in one (1) to two
(2) days.
14. Can parts be sent into
Omegasonics for test cleaning prior to purchasing?
Yes. Many clients have sent parts to Omegasonics for test
cleaning. We prefer that several parts be sent so that
we can determine the proper chemistry, the proper dilution ratio,
heat, time and orientation to the ultrasonic transducer.
15. What
is the warranty on the Omegasonics ultrasonic parts cleaning
machines?
Our ultrasonic table tops are one (1) for parts while our line
of Omega Pro floor model washers is two (2) years.
16. Can
ultrasonic systems be leased?
Omegasonics offers a lease-to-own program
for systems valued over $2,000.00. This program is administered through third
party equipment leasing companies. Available lease programs
are Fair Market Value (FMV) or $1.00 Cash Out leases. Terms
can range from 24, 36, 48 or 60 month terms. Contact Omegasonics
for your exact requirements.
17. Can ultrasonic washing
equipment be rented?
Not
usually. Contact Omegasonics for your exact requirements
and we will see if a suitable rental procedure is possible.
18. Are the Omega Pro models available in any other color
than green?
Yes. Custom
colors are available for a price adder of $495.00. Delivery
can be delayed in some cases depending on the color and model
chosen.
19. What is the delivery
time?
Delivery is a function of the type of
unit purchased. Table
tops are usually stock and can be shipped within one (1) day. Ultrasonic
floor models are sometimes available from stock, but can take
up to four(4) weeks. Custom units take longer. Contact
Omegasonics for our specific needs.
20. Does Omegasonics offer used ultrasonic cleaning
equipment?
Yes. Occasionally we have
used equipment available at a reduced price. Contact
Omegasonics for your specific requirement. |
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